Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Olympia Chimney Chimney Repair in Greenwich: What to Know First
Olympia Chimney chimney repair in Greenwich typically runs $450-$2,800 depending on what’s failed - a flashing patch sits at the low end, a partial flue rebuild at the high end. We’re an independent Olympia Chimney service provider, not a manufacturer affiliate, and we complete most Olympia Chimney repairs in one visit. Every job starts with a written price before any work begins, so you’ll know the number before we touch a brick.
This page is for Greenwich homeowners whose Olympia Chimney system is showing age - cracked mortar, spalling brick, a damper that won’t seat, or water where it shouldn’t be. If you’ve got a specific symptom, call us at (516) 399-5497 and tell us what you’re seeing. Corrine Halstead and our crew have worked Olympia Chimney products across Fairfield County for long enough that we can usually narrow it down on the phone.
How Olympia Chimney Products Fail - and How We Fix Them
Olympia Chimney makes solid stainless steel liners and chimney components, but nothing lasts forever in a Greenwich flue. Here’s what we actually find when we put the camera down.
- Ventis Class A liner seam separation at the midsection. The Ventis line (both the 6-inch and 8-inch diameters common in Greenwich wood stoves and fireplaces) uses a twist-lock seam system. After years of thermal cycling, those seams can work loose and separate, usually where the liner passes through the attic or an unheated chase. We see it most often in homes near Cos Cob where the liner runs through an exterior chase that gets hit with winter wind off the Sound. The fix is either re-seating and banding the seam or replacing the affected section, depending on what the camera shows.
- Corrosion at the storm collar on Olympia venting installed without a proper chase cover. This is a Greenwich-specific issue. Salt air from Long Island Sound accelerates rust on galvanized components, and we routinely find storm collars that look fine from the ground but have rot-through at the base where water pooled. We pull the collar, assess the liner beneath, and replace with stainless where needed. If the chase cover has failed too, that’s usually the real culprit.
- Damper housing warping on Olympia fireplace systems that ran hot. We get calls from homeowners whose damper won’t close all the way. On Olympia fireplace dampers, the cast-iron frame can warp after seasons of hard use. It’s not a defect - it’s what happens when a firebox sees repeated airflow that’s more enthusiastic than the design intended. We replace the damper assembly and, where the firebox itself shows stress, we’ll document it and tell you plainly if it can wait.
- Flashing failure at the roofline where the chimney meets a steep Greenwich pitch. This isn’t unique to Olympia Chimney, but we see it more often on homes with Olympia products installed as part of a renovation - which is a lot of Greenwich. Renovation roofers don’t always reflash the chimney correctly. Water finds the gap, and by the time you notice the ceiling stain, the mortar joints below have started to soften. We remove the old flashing, cut in new step and counter flashing, and seal with a polyurethane caulk rated for Connecticut winters.
- Freeze-thaw spalling on the exterior chimney above the roofline. Greenwich winters with repeated freeze-thaw cycles are tough on masonry. Olympia Chimney’s stainless liners can be doing their job perfectly while the brick around them turns to dust at the top three or four courses. We see this on older colonials all over town. The repair is typically removing the spalled brick, replacing with matched brick, and repointing the surrounding joints. On a chimney that’s mostly intact, we’ll recommend waterproofing after the repair so the masonry doesn’t keep absorbing water.
The camera doesn’t guess. Neither do we. Everything above is what we’ve documented on actual Olympia Chimney jobs in Greenwich, and every repair starts with photos so you’re not taking our word for it.
Our Olympia Chimney Chimney Repair Process

Here’s how an Olympia Chimney repair goes at Level Two Chimney Greenwich, from first call to the moment you decide we’re done.
- 1
Call and describe the symptom. You get a live person, 24/7. Tell us what you’re seeing - water stains, odor, visible cracks, a damper that won’t move. We’ll ask a few questions that help us bring the right parts on the first trip.
- 2
We arrive with a camera, not a guess. Every Olympia Chimney job starts with an NFPA 211 Level 2 camera scan. We’re looking at the liner, the joints, the damper, the flue tile, and the smoke chamber. You’re invited to watch the screen while we narrate what we’re seeing.
- 3
We decide OEM vs. quality aftermarket parts with you. For some Olympia Chimney components, OEM is the right call - certain Ventis liner sections, for example, where the twist-lock tolerances matter. For others, a quality aftermarket part from a brand like DuraFlex or HeatShield does the job at a better price. We’ll show you the part, explain the difference, and let you decide. But we’ll tell you which way we’d go if it were our house.
- 4
Written price, written scope, written warranty. Before any work starts, you get all three on paper. This is Haven Standard Clause 1: H.A.V.E.N. ‘Have it in writing.’ The number on the page is the number on the invoice. No surprises, no “while we’re in there” add-ons unless you approve a written change order first.
- 5
We do the repair and document it. Masonry work, flashing, liner repair, damper replacement - whatever the job is, we’re taking photos before, during, and after. When we’re done, you get the full photo record. You’ll see what we saw, what we did, and what the finished repair looks like.
- 6
We walk the chimney with you and hand you the paperwork. You see the finished work, you get the photos and the warranty, and we answer any question you have. If something’s not right, the 365-Day Done Right Promise means we make it right. That’s stamped on every job we do.
Before
AfterWhat Olympia Chimney Chimney Repair Costs in Greenwich
Honest numbers, because that’s how we work. Here’s what Olympia Chimney repairs typically cost in Greenwich.
- Mortar repointing (spot joints): $450-$900
- Spalling brick replacement: $80-$150 per brick, depending on access and matching
- Chimney waterproofing (full above-roofline treatment): $650-$1,400
- Flashing repair or replacement: $500-$1,200 depending on roof pitch and accessibility
- Partial chimney rebuild (top 3-5 courses): $1,500-$2,800
- Damper replacement on an Olympia fireplace: $350-$800 depending on size
What moves the price: roof access difficulty (steep Greenwich pitch or a chimney that requires scaffolding), the extent of hidden damage found once we open up the masonry, and whether the brick needs to be custom-matched. The price we quote in writing before work starts is the price you pay. Estimates are free. Call (516) 399-5497 and we’ll get you one.
Why Greenwich Homeowners Call Level Two Chimney Greenwich for Olympia Chimney Work

We’ve been working chimneys in Greenwich since before a lot of the new construction went up, and we’ve done more than 38,000 inspections and cleanings since 2009. The number’s not the point. The point is that every single one of those jobs had a written price before work started and a documented photo record when it was done. That practice is Clause 4 of the Haven Standard, and it’s been our default since day one.
Our techs are background-checked and uniformed, their license info is on the page, and you get a named tech assigned to your job with a text when they’re on the way. We work on Olympia Chimney systems every month, and when an Olympia part isn’t the right call, we have direct familiarity with DuraFlex, HeatShield, and Gelco alternatives because we install those too. That means you’re never locked into one brand’s pricing or one brand’s parts availability.
And if another chimney company in Greenwich has already quoted you something, bring us that written estimate. We’ll give you a free second opinion on it. That’s a standing offer.
FAQs
No. For certain Olympia Ventis liner components, OEM is the safest call because the twist-lock tolerances are engineered to match. But for many repairs - flashing, masonry, damper replacement, chase covers - a quality aftermarket part gets the same result at a better price, and we’ll show you both options before you decide. We source from DuraFlex, HeatShield, and Gelco specifically because their components hold up in Greenwich’s climate and they’re priced honestly.
You’ll see the evidence on camera. We run a Level 2 camera scan down the flue and show you exactly what we’re seeing - cracks, seam separation, corrosion, or damage. If the liner is intact, we’ll tell you it’s intact and quote you only the work that’s actually needed. We don’t sell liner replacements on a hunch. Call (516) 399-5497 to schedule an inspection.
Maybe - and using an independent repair provider doesn’t void most Olympia warranties, provided the work is done correctly and documented. We’ll give you the photo record of any repair we do so you have documentation if a warranty claim is appropriate. What we can’t do is file the claim for you; Olympia handles warranty requests directly with homeowners.
Most Olympia Chimney repairs are completed in one visit, and we schedule within the week in the majority of cases. Masonry work is weather-dependent - we need dry conditions above 40°F for mortar and waterproofing to cure properly - so winter roof work sometimes waits for a window. If it’s a safety issue like a separated liner or a failed damper letting carbon monoxide into the house, call (516) 399-5497 immediately and we’ll treat it as urgent.
We give you the number for both and let the camera evidence do the talking. If an Olympia Chimney system has a single failed component and the rest is sound, repair almost always makes sense. If the liner is corroded through in multiple sections or the masonry above the roof is structurally compromised, replacement is often cheaper over five years than chasing recurring repairs. We’ll walk you through it with photos, and the decision is yours.
Ready to Get the Olympia Chimney Fixed in Greenwich?

Call us at (516) 399-5497. You’ll get a live person who can answer your questions, schedule a camera inspection, and get a written price in your hands before any work begins. Corrine and the crew at Level Two Chimney Greenwich work Olympia Chimney systems all over Greenwich - from backcountry estates to the colonials near Cos Cob - and we’ll show you exactly what’s going on in your flue before we touch a thing.
Written by Corrine Halstead, Owner, Level Two Chimney Greenwich at Level Two Chimney Greenwich, serving Greenwich and nearby areas.





Before
After
Before
After