Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Trusted Chimney Repair for Greenwich Homeowners
Chimney repair in Greenwich, CT typically runs between $450 and $3,800 depending on what’s actually wrong: a flashing leak might cost a few hundred dollars, while a partial rebuild near the crown can push into the low thousands. We’ve inspected and repaired more than 38,000 chimneys since 2009, and in Greenwich specifically we see the same three issues repeat across Cos Cob, Riverside, and Old Greenwich: failed flashing at the roof line, spalling brick from freeze-thaw cycles, and mortar joints that have turned to sand. Corrine Halstead leads our Greenwich team, and she’ll tell you straight: most repairs in Fairfield County don’t need a full rebuild when caught early. If you’re seeing water stains on the ceiling near the chimney or mortar bits in the firebox, call (516) 399-5497 and we’ll get a camera down the flue to show you exactly what’s happening.

Every repair we quote comes with a written price, a written scope, and a written warranty under Haven Standard Clause 1. No exceptions, no “we’ll see when we get up there.” You get the number before we start, and you get a documented photo record when we’re done. That’s been our practice since 2009, and it’s why homeowners across Greenwich, Byram, and Port Chester call us when they want evidence, not assurances.
Key Takeaways
- Camera inspection first: We don’t recommend repairs until we’ve put a camera down the flue and shown you the footage (Haven Standard Clause 4).
- Written price before work starts: You’ll know the exact dollar amount, scope, and warranty terms before anyone touches the chimney.
- Local to Greenwich: We work in Greenwich, Byram, Cos Cob, Riverside, Old Greenwich, and surrounding Fairfield and Westchester towns.
- 365-Day Done Right Promise: If it’s not done right, we make it right. It’s stamped on every job.
- Repairs, not upsells: If your liner is fine, we’ll say so. If it can wait, we’ll tell you that too, with the camera footage to prove it.
What Our Chimney Repair Service Includes
Chimney repair covers a lot of ground, from a single cracked brick to a full tear-down and rebuild. What follows is what we actually do for Chimney Repair in Greenwich, the conditions we typically find, and how we address each one. If you’re not sure which category your chimney falls into, start with a camera inspection and we’ll walk you through what the footage shows.
Mortar Repointing
Mortar Repointing is the process of removing deteriorated mortar from between the bricks and replacing it with fresh, correctly-mixed mortar. Over decades, Greenwich winters push moisture into the joints, where it freezes and expands, and the mortar slowly crumbles out. We grind out the old joints to a proper depth, pack in new mortar that’s matched to your existing brick’s hardness and color, and tool it so it sheds water the way it should. If your chimney looks fine from the street but sheds sandy grit onto the roof after a rain, repointing is likely your fix.

Spalling Brick Repair
Spalling Brick Repair addresses what happens when the face of a brick pops off, leaving a rough, recessed surface behind. It happens when water gets trapped inside the brick and freezes, and it’s common in Greenwich chimneys that were built before modern water repellents existed. We remove the damaged brick, clean the cavity, and set a replacement brick in fresh mortar, matching the size, color, and texture as closely as the supply houses allow. Left unaddressed, spalling spreads inward until the chimney loses structural integrity.

Chimney Waterproofing
Chimney waterproofing is the single most cost-effective repair we do in Greenwich. It’s a penetrating, vapor-permeable treatment brushed or sprayed onto the masonry that lets water vapor escape from inside while keeping rain and snowmelt out. We apply it after any masonry repair, because it locks in the new work and dramatically slows the freeze-thaw cycle that causes spalling and joint failure. This is the repair that should have been done when the house was built, and it’s the one Corrine recommends most often after seeing what Fairfield County weather does to untreated brick.

Flashing Repair
Flashing is the metal band where the chimney meets the roof, and it’s the number one source of chimney leaks in Greenwich. We see it constantly: aluminum flashing that’s lifted, corroded or was never stepped and counter-flashed correctly in the first place. We remove the old flashing, install proper step and counter-flashing in copper or aluminum, and seal the transition so water has no path into the roof deck. If you’ve got a water stain on the ceiling near the fireplace, flashing is the first thing we check.

Chimney Rebuilding
A partial rebuild is required when the top few feet of masonry, usually from the roofline up, have deteriorated past the point where pointed repairs make sense. We tear down to sound brick, rebuild with new brick and fresh mortar, and install a proper crown and cap while we’re there. A full rebuild, from the firebox up, is rarer and usually follows decades of neglect or a structural failure in the foundation. Either way, you get a written price and a photo record, so what we say we found is what you see.

Tuckpointing
Tuckpointing is the more refined version of repointing, where we match both the mortar joint and a thin contrasting line in the joint face for older or decorative brickwork. It’s common on Greenwich homes with historic or architecturally distinct masonry where the look matters as much as the waterproofing. We cut out the old joint, fill it with a color-matched mortar, and tool the thin line that gives tuckpointing its name. It’s slower work and costs more per linear foot than standard repointing, but it’s the correct repair when aesthetics are part of the brief.

What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
Signs You Need Chimney Repair Right Now

- Water stains on the ceiling or walls near the fireplace. This usually means flashing failure, a cracked crown, or a stucco/frame gap at the roofline. Water is already inside the house, which means the inside of the chimney is getting wet too, and wet masonry fails faster. The sooner it’s sealed, the cheaper the repair.
- Bits of mortar or brick in the firebox or on the roof. If you find sandy grit or small brick fragments on the floor of the fireplace, the joints above are actively failing. That material is coming from somewhere, and the somewhere is the structural skin of your chimney. It will not stop on its own.
- A musty smell from the fireplace after heavy rain. That’s the smell of water-soaked masonry and creosote drying out. It means water is getting in somewhere, and a damp flue accelerates liner corrosion. A camera inspection will find the entry point quickly.
- White staining on the exterior brick. That’s efflorescence: mineral salts left behind when water evaporates out of the brick. It means the masonry is absorbing water and has been for a while. Waterproofing and repointing are the standard fix, once we confirm the source of the moisture.
- Cracks in the chimney crown or a missing cap. The crown is the concrete slab at the top of the chimney, and the cap is the metal cover that keeps rain and animals out. If either is cracked or gone, the flue is open to rain, snow, and birds, all of which accelerate every other repair on this list.
Before
AfterOur Chimney Repair Process - Step by Step
- 1
Camera inspection and photos. We run an NFPA 211 Level 2 camera inspection on every visit, no exceptions. You’ll see the flue interior on the screen while we do, and the footage becomes part of your documented record under Haven Standard Clause 4. Nothing gets recommended off a roofline glance.
- 2
Written scope, written price, written warranty. Before any work begins, we hand you a written document listing exactly what’s wrong, what we’ll do, what it costs, and what’s covered under the 365-Day Done Right Promise. That’s Haven Standard Clause 1, and it’s not optional in our book.
- 3
Repair work with background-checked, uniformed techs. A named technician is assigned to your job, with a text sent when they’re on the way. They’re licensed, insured, and trained to the Haven Standard. You’ll never wonder who’s on your roof or whether they’re qualified to be there.
- 4
Documented photo record on completion. Once the work is done, we document it the same way we documented the damage: with the camera. You’ll have before-and-after images showing the repair, the materials used, and the condition of the surrounding masonry. The record is yours to keep.
- 5
Follow-through on the 365-Day Done Right Promise. If anything we repaired fails within a year because of our workmanship, we come back and correct it. That promise is stamped on the paperwork, not mentioned in passing. It’s the backstop that makes a written warranty actually mean something.
Brands We Service for Chimney Repair

We work with materials from DuraFlex and HeatShield on liner-related repairs because they’ve held up well in Fairfield County conditions and their specs are consistent. When a chimney needs a new stainless liner, we install DuraFlex systems and document the install with the same camera we used to find the problem. For parging and smoke chamber repairs, HeatShield’s cerfractory system lets us resurface without tearing out masonry, which matters a lot in older Greenwich homes where the structure around the flue shouldn’t be disturbed more than necessary.
We also keep Copperfield and Famco components in the truck for cap and crown work, because those brands have proven themselves over years of Greenwich winters. Whether you have a chimney built with those products or any other make, the process is the same: we inspect with the camera, give you a written price, do the work, and hand you the photo record. The brand matters less than the condition of what’s installed, and we’ll show you that condition before we touch anything.

How Much Does Chimney Repair Cost in Greenwich?
Here’s what we actually see in Greenwich, based on thousands of inspections and repairs:
- Flashing repair: $450 - $1,200 depending on whether it’s one side or a full re-flash with counter-flashing.
- Mortar repointing: $800 - $2,500 depending on the size of the chimney and the depth of the damage.
- Chimney waterproofing: $350 - $900 for a typical residential chimney, including surface prep.
- Spalling brick repair: $150 - $500 per brick, depending on access and brick matching.
- Partial rebuild from the roofline up: $2,500 - $5,500 for a typical one-story above-roof chimney.
- Full chimney rebuild: $8,000 - $20,000+ depending on height, access, and interior scope.
What moves the price is access: a chimney that requires a lift or scaffolding in Riverside will cost more than one we can reach with a ladder in Cos Cob. Material matching matters too, especially on older brick homes where the original brick is no longer manufactured. You avoid overpaying by getting a written scope that tells you exactly what’s being done, and by getting a second opinion on how much Chimney Repair costs, which we encourage. Bring us any written estimate from a competitor and we’ll give you our read on it, free. A reputable estimate includes a camera inspection, not a roofline glance, and that’s the biggest place to avoid being sold work you don’t need.
Chimney Repair Near Greenwich - Our Service Area

We repair chimneys across Greenwich, including Byram, Cos Cob, Riverside, and Old Greenwich, plus the nearby Westchester County towns of Port Chester, Rye Brook, Harrison, and Rye. Most repair jobs in Greenwich proper are scheduled within three to five business days, and emergency repairs, like a chimney that’s opened up to rain, get priority. If you’re within twenty minutes of our Greenwich base, we can typically get eyes on the problem within a day of your call. We also handle repair work across the broader Greenwich area, and you can always start by checking how we work before you call.
Serving Greenwich, CT - Our Local Coverage Area
We’re based in the Greenwich area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions - Chimney Repair in Greenwich

Chimney repair is the process of fixing damaged masonry, flashing, liners, crowns, or caps so the chimney safely vents smoke and gases and keeps water out of the house. It can range from repointing a few mortar joints to rebuilding the entire chimney from the ground up. In Greenwich, the most common repairs are flashing, repointing, and waterproofing, because the freeze-thaw cycle is hard on masonry. The right repair starts with a camera inspection so you know what’s actually wrong.
Most flashing, repointing, and waterproofing jobs in Greenwich are finished in a single day. A partial rebuild takes two to three days depending on weather and access, and a full rebuild can run a week or more. We’ll give you a written schedule with your written price, and we set expectations before we start, not after. If weather delays masonry work, we’ll tell you as soon as we know.
Chimney repair in Greenwich typically runs between $450 and $3,800 for common jobs like flashing repair, repointing, and waterproofing. Partial rebuilds run $2,500 to $5,500, and full rebuilds start around $8,000. The variables are access, material matching, and how much damage the camera reveals. You’ll get a written price before any work starts, so the number is never a surprise. Call (516) 399-5497 for a free estimate with a camera inspection included.
Yes, we install and repair DuraFlex stainless liner systems and HeatShield cerfractory parging regularly across Greenwich and Fairfield County. Our technicians are trained on both product lines, and we keep their components in stock for most residential applications. You’ll get the same camera documentation and written warranty on these systems as on any other job. If you’ve got a different brand installed, we’ll evaluate it on its merits and tell you what the footage shows.
We prioritize repairs where water is actively entering the house or the flue is no longer safe to use. Our phones are answered by a live person 24 hours a day, 7 days a week, and we’ll get a technician scheduled as soon as possible for urgent situations. A chimney that’s been opened up by storm damage or failed flashing needs a temporary cover quickly, and we can make that happen. Call (516) 399-5497 and tell us what you’re seeing, and we’ll advise you on the spot.
Every repair we do includes the 365-Day Done Right Promise: if it’s not done right, we make it right within a year of the repair. The warranty is written into your job paperwork before work begins, not promised verbally on the way out the door. Masonry and flashing work also carries the manufacturer’s warranty on materials where applicable. You leave with a documented record of what we did and what’s covered.
Clear the area around the fireplace inside the house so we can access the firebox and bring in equipment. If the work requires roof access, make sure gates are unlocked and pets are secured. We’ll send you a text when the technician is on the way, so you know who’s coming and when. Beyond that, there’s nothing to prep: we bring the camera, the materials, and the written paperwork.
Schedule Your Chimney Repair Service in Greenwich Today
If your chimney is leaking, crumbling, or just hasn’t been inspected since you bought the house, get the camera footage before you spend a dollar on repairs. Call (516) 399-5497 and Corrine Halstead or one of our Greenwich technicians will set you up with a free estimate, including the camera inspection and a written price before any work starts. It’s the same Level 2 standard we’ve used on every job since 2009.
Written by Corrine Halstead, Owner at Level Two Chimney Greenwich, serving Greenwich, CT and surrounding Fairfield County communities since 2009.





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