Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Chimney Repair in Greenwich: What to Know First
We repair Famco chimneys and fireplaces across Greenwich, and most jobs are quoted in writing the same day we inspect. You’ll get a specific price for the repair, a written scope, and a photo record of what the camera found before any work starts. As an independent Famco service provider, we’re not affiliated with the manufacturer, but we work on their equipment more than most companies in Fairfield County. If you own a Famco fireplace or chimney system in Greenwich, call (516) 399-5497 and we’ll schedule a Level 2 inspection with a camera scan, then hand you a written estimate.
How Famco Products Fail - and How We Fix Them
- Famco Galva-Top and Lock-Top chimney caps pulling loose at the mounting brackets. We see this constantly in Greenwich, especially on homes near the Sound where salt air accelerates galvanic corrosion at the fasteners. The cap itself is usually fine. The fix is replacing the stainless hardware, reseating the cap, and sealing the mounting holes. We’ll show you the corrosion in a photo before we touch anything.
- Famco stainless steel chimney liners developing pinholes at the seam welds. This is the one owners never see coming. The liner looks intact from the top, but the camera shows small perforations where the seam weld has fatigued. In Greenwich, the freeze-thaw cycle on exterior chimneys makes this worse because the liner expands and contracts against the masonry. If the pinholes are localized, we can often patch with a HeatShield joint repair. If they’re widespread, we’ll tell you plainly and quote a full liner replacement with a DuraFlex equivalent or OEM Famco liner, whichever your warranty situation favors.
- Famco firebox refractory panels cracking in the back wall. This shows up in homes where the fireplace gets heavy use in December through February. The back panel takes the most direct heat, and over time the hairline cracks widen. We replace the refractory panel, and we always check the smoke chamber behind it, because a cracked back panel is often a symptom of uneven draft, not just age. That’s the kind of thing the camera catches.
- Famco dampers seizing due to creosote buildup in the hinge assembly. The damper plate itself rarely fails. What happens is the hinge gets gunked with Class II or Class III creosote from years of burning unseasoned wood, and the handle won’t budge. We clean the hinge, assess the damper plate, and replace only what’s worn. You get a photo of the creosote class and a note in your record.
- Famco chase covers (multi-flue caps) rusting through on older installations. These were often installed with galvanized steel, not stainless. After 15 to 20 Greenwich winters, the corners rust out and water gets into the flue. We replace the chase cover with a stainless unit, and we inspect the crown underneath because the crown is usually the original problem. Two birds, one ladder trip.
Our Famco Chimney Repair Process

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You call, a person answers. Not a voicemail, not a form. We ask what the fireplace or chimney is doing, or not doing, and we schedule a visit. You’ll get a text when the technician is on the way, with their name.
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Camera down the flue. Every job starts with a Level 2 inspection under NFPA 211. The camera goes down the liner or through the flue, and Corrine or one of our techs reads the screen with you if you want to watch. You don’t have to take our word for anything.
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Written scope, written price. Before anyone touches a brush or a trowel, you get a written price, a written scope of work, and a written warranty. Clause 1 of the Haven Standard: Have it in writing. That’s not a slogan. That’s the rule.
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Parts decision. If it’s a Famco-specific part, we check whether OEM makes sense for your warranty or whether a quality aftermarket part (DuraFlex liner, HeatShield patch, Gelco sealant) is the better call on price and longevity. We’ll show you the numbers for both if the difference matters.
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The repair. Our techs do the work. Background-checked, uniformed, licensed. You don’t get a subcontractor you’ve never heard of.
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Documentation and the Done Right Promise. You get the before photos, the after photos, and a written record of what was found and what was fixed. If it’s not done right, we make it right. That’s the 365-Day Done Right Promise, and it’s stamped on every job under the Haven Standard.
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Here’s what we actually charge in Greenwich, in real numbers:
- Mortar repointing (small area, up to 10 sq ft): $350-$700
- Spalling brick replacement (per brick, including labor): $45-$90
- Chimney waterproofing (full exterior application): $600-$1,200 depending on chimney size
- Flashing repair (step flashing and counter-flashing): $500-$1,200
- Famco damper replacement: $300-$650 installed, depending on damper size
- Chimney rebuilding (partial, above the roofline): $2,500-$6,000
- Full liner replacement (Famco OEM or DuraFlex): $2,800-$5,500
What moves the price: chimney height and roof pitch (steep roofs in mid-country Greenwich take longer and cost more to work safely), the condition of the crown, and whether we’re doing a liner patch or a full replacement. The estimate is written, detailed, and free. Call (516) 399-5497 and we’ll get you numbers for your specific chimney.
Why Greenwich Homeowners Call Level Two Chimney Greenwich for Famco Work

Because we don’t ask you to trust us. We hand you a camera photo, a written price, and a written record when we’re done. The camera doesn’t guess. Neither do we. Corrine Halstead has been reading fireboxes from backcountry Greenwich estates to the older colonials near Cos Cob for long enough that she can spot a Famco seam-weld failure before the camera’s even done its second pass. And when the job needs a part from a different system, we work with DuraFlex, HeatShield, Gelco, and Copperfield as well, so the fix matches the actual failure, not whatever’s on the truck. Every job gets a written price before work starts. Every job gets a documented photo record. Every job is covered by the 365-Day Done Right Promise. If a written competitor’s quote comes in lower, bring it to us for a free second opinion. We’re not the cheapest in Greenwich. We’re the ones who show you the proof.
Frequently Asked Questions
Yes, Famco products and replacement parts are available through HVAC and hearth distributors, and we source them regularly for Greenwich jobs. For older Famco units where a specific part has been discontinued, we use quality aftermarket equivalents from DuraFlex, HeatShield, or Gelco and document the substitution in your written record.
In most cases, no. Repairs to the chimney structure around a Famco unit (mortar, crown, flashing, waterproofing) don’t touch the manufacturer’s warranty at all. For repairs to Famco components themselves, the warranty language varies by product line, and we’ll check your specific model’s terms before we recommend OEM versus aftermarket parts. Call (516) 399-5497 and we’ll look it up for you.
If the camera shows pinholes or seam-weld failures in one area, repair usually makes sense and runs $500 to $1,500. If the perforations run through multiple sections, or if the liner is more than 20 years old and showing fatigue across its length, replacement is the honest recommendation and runs $2,800 to $5,500 in Greenwich. We’ll show you the camera images and let you decide with the numbers in front of you.
Most inspections in Greenwich can be scheduled within a few days to a week. If you call (516) 399-5497, a live person answers, and we’ll tell you our actual availability. No call center, no “a representative will contact you within 48 hours.”
Included. Every visit gets a camera-scan inspection and a documented photo record, and that’s been our default since 2009. Clause 4 of the Haven Standard requires it. You walk away with the images regardless of whether you hire us for the repair.
Written by Corrine Halstead, Owner, Level Two Chimney Greenwich at Level Two Chimney Greenwich, serving Greenwich and nearby areas.





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